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Welcome to the website of the Canada Visa Application Centre (CVAC) in Colombia. TT Services is the exclusive service provider for the Government of Canada, authorized to provide administrative support services to visa applicants in Colombia. The Canada Visa Application Centre is operated by VFS Global on behalf of TT Visa Services Ltd (hereinafter TT Services).

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For information on re-opening of the Canada Visa Application Centre, Click Here

Bogota

The Visa Application Centre in Bogota will re-open for business on Wednesday, 21st October and will provide the following limited services until further notice.

  • Biometrics collection for Biometric Instruction Letter holders only (via booking an appointment)
  • Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.
  • Return of decision envelopes to applicants. Your decision envelope will be returned to you via the courier service offered by the VAC. Collection of decision envelopes in-person at the VAC is not permitted until further notice. Please refer to the “Service and Service Charge Schedule” page of this website for further information on courier services offered by the VAC.
  • Permanent Resident Travel Document intake (via post/courier only). Submission of PRTD applications in person at the VAC is not permitted until further notice.
  • Submission of passport upon receipt of passport request letter from IRCC (via post/courier only). Submission of passport in person at the VAC is not permitted until further notice.

Appointments for biometric collection can be booked only via online / telephone / email / web chat.

The Opening Hours of the VAC will be as follows, until further notice:

  • Business Hours: Monday – Friday: 10:00 – 15:00
  • Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.

Cali

The Visa Application Centre in Cali will re-open for business on Wednesday, 21st October and will provide the following limited services until further notice.

  • Biometrics collection for Biometric Instruction Letter holders only (via booking an appointment)
  • Return of decision envelopes to applicants. Your decision envelope will be returned to you via the courier service offered by the VAC. Collection of decision envelopes in-person at the VAC is not permitted until further notice. Please refer to the “Service and Service Charge Schedule” page of this website for further information on courier services offered by the VAC.
  • Permanent Resident Travel Document intake (via post/courier only).
  • Submission of PRTD applications in person at the VAC is not permitted until further notice.

  • Submission of passport upon receipt of passport request letter from IRCC (via post/courier only). Submission of passport in person at the VAC is not permitted until further notice.
  • Appointments for biometric collection can be booked only via online / telephone / email / web chat.

    The Opening Hours of the VAC will be as follows, until further notice:

  • Business Hours: Monday to Friday: 09:00 – 16:00

    Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.

Medellin

The Visa Application Centre in Medellin will re-open for business on Wednesday, 21st October and will provide the following limited services until further notice.

  • Biometrics collection for Biometric Instruction Letter holders only (via booking an appointment)
  • Return of decision envelopes to applicants. Your decision envelope will be returned to you via the courier service offered by the VAC. Collection of decision envelopes in-person at the VAC is not permitted until further notice. Please refer to the “Service and Service Charge Schedule” page of this website for further information on courier services offered by the VAC.
  • Permanent Resident Travel Document intake (via post/courier only). Submission of PRTD applications in person at the VAC is not permitted until further notice.
  • Submission of passport upon receipt of passport request letter from IRCC (via post/courier only). Submission of passport in person at the VAC is not permitted until further notice.
  • Appointments for biometric collection can be booked only via online / telephone / email / web chat.

    The Opening Hours of the VAC will be as follows, until further notice:

  • Business Hours: Monday to Friday: 09:00 – 16:00

    Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.

important information
  • Important Update: New service charges come into effect on Sunday, 1 November 2020. You are advised to check for updated information on this website prior to submitting an application.
  • IMPORTANT

    Following Ministerial Instructions issued by the Minister of Citizenship and Immigration of Canada on 9 April, 29 April, 19 May, 9 June and 1 July 2020 applicants can no longer submit an application for temporary residence in paper at the VAC. New Ministerial Instructions issued on 1 October 2020 have extended this measure until 31 January 2021 with some exemptions. Please check the IRCC website to find out more about these exemptions.

    Most applications for temporary residence must continue to be submitted online via IRCC’s website: https://www.canada.ca/en/services/immigration-citizenship.html

    If you submitted an application for temporary residence in paper to the VAC and are not eligible under one of these exemptions, your application will be returned to you.

    Please note that as of 1 July 2020, the Minister of Citizenship and Immigration of Canada lifted the suspension on the processing of temporary resident visa (visitor visa) applications. Although processing of applications has resumed, travel restrictions to Canada remain in place. For more details, visit the IRCC website.

  • For important updates regarding validity of you Biometric Instruction Letters, please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/biometrics.html

    Please note that VFS does not have information about the status of an application that has been submitted online or being processed at the Visa Office. If you require information about the status of your application, please contact IRCC directly by completing the Web Form

    Additional information can be found on IRCCs Covid-19 page https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html

  • One-Way courier:

    Due to the ongoing Covid-19 outbreak, all passports will only be returned using the courier services offered by the Visa Application Centers.
    The Visa Application Center is offering courier services at a discount of 10% on the courier prices listed in the pricing table on this website. This discounted rate will only be available from March 2020 until further notice.
  • Two-way courier:

    • Due to the ongoing Covid-19 outbreak, the Visa Application Centre is only accepting applications for biometrics exempt applicants via the courier service offered by the VAC. All passports will also only be returned using the courier services offered by the Visa Application Centre.
  • The Visa Application Centre is offering courier services at a discount of 10% on the courier prices listed in the pricing table on this website. This discounted rate will only be available from March 2020 until further notice
  • As a precautionary measure and in order to avoid the spread of the COVID-19, visitors to VFS Global offices showing flu symptoms, frequent sneezing or coughing will not be allowed to enter to the VAC. We apologize for the inconvenience and thank you for your cooperation.
  • IMPORTANT UPDATE:

    Due to the ongoing Covid-19 outbreak, we highly recommend customers who wish to request Information services to do so via the website and contact center only.

  • Due to the ongoing Covid-19 outbreak we highly recommend customers to submit their passports by mail/courier once the passport letter is received from the Visa Office and also if they are applying in paper and don’t need to provide biometrics.
  • Please click here to Find Form and Guides.
  • Please be informed that starting 01 August 2019, the visa and biometric fees must be paid online at IRCC website… read more
  • “Booking of appointments for enrolling your biometrics at the VAC is absolutely free of cost. No payment should be made to outside parties for the booking of your appointment. In case you are unable to book an appointment via the website, you should reach out to our Contact Centre and/or VAC directly. For more information on how to contact us, please refer to our Contact page.”
  • Important notice: Please be informed that the appointment scheduling service is necessary only for providing your biometric information. Please make your appointment when you consider you have all the necessary documents.
  • Starting 31 July 2018, – National of Europe, Middle East and Africa
  • Starting 31 December 2018 – Nationals of Asia, Asia Pacific and the Americas or any other country that requires biometric enrolment, who are applying for a visitor visa, study or work permit, or permanent residence, Visit Canada.gc.ca/biometrics
  • Temporary resident visa, study and work permit applicants need to submit biometrics only once every 10 years. Applicants, who have already done so, need not re-submit.
    • From 2 November 2018, Nationals of Asia, Asia Pacific and the Americas or any other country that requires biometric enrolment, you will be able to schedule appointments for 31 December 2018 onwards. Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.
  • For Emergency Appointment scheduling please check to confirm that you have the required documents that will qualify you as an emergency category, failure to produce this will result to your appointment being nullified
  • Please click here to Schedule an Appointment

    Please note, for the sole purpose of scheduling an appointment, TT Services will collect Personal Information from you. A consent form will be required authorizing the same.

  • All applicants are requested to provide the latest version of the application forms and applicable checklist available on the Immigration, Refugees and Citizenship Canada (IRCC) website. Please click here to Find Form and Guides.
  • The Electronic Travel authorization (eTA) from IRCC  is a new entry requirement for visa-exempt foreign nationals (apart from U.S. citizens and other specified exempt travelers) travelling to Canada by air. The online application is available at www.Canada.ca/eTA
  • The decision to issue or refuse a visa is made solely by immigration officers of IRCC.

    All applications will be assessed in accordance with Canada’s immigration visa rules and guidelines. Canada Visa Application Centre has no role or influence over the outcome of an application and will not offer any evaluative advice.

  • Beware of fraudulent job offers. For more details – click here

SUBMIT PASSPORT AND OTHER DOCUMENTS

Passport

Have you been asked to submit your passport at the Visa Application Centre?


Click Here
Mandatory Consent Form

Click Here

Biometrics

Just need to provide your biometrics?
Find out how to enroll your biometrics at one of the Canada Visa Application Centres.

Click Here
Service and Service Charge Schedule
Click Here

TRACK YOUR APPLICATION

TRACK YOUR APPLICATION

If you have already submitted your application at the Visa application centre, to know the status of your application

Click Here
Public Holidays / Closures
Click Here

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