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Welcome to the website of the Canada Visa Application Centre (CVAC) in Colombia. TT Services is the exclusive service provider for the Government of Canada, authorized to provide administrative support services to visa applicants in Colombia. The Canada Visa Application Centre is operated by VFS Global on behalf of TT Visa Services Ltd (hereinafter TT Services).

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  • The Canada Visa Application Centre in Medellin, Cali, and Bogota, Colombia will remain closed until further notice due to the Covid-19. Please visit this website for further updates.
important information

    Following Ministerial Instructions issued by the Minister of Citizenship and Immigration of Canada on 09 April, 29 April, 19 May, 09 June and 01 July 2020 applicants can no longer submit an application for temporary residence in paper at the VAC. New Ministerial Instructions issued on 01 July 2020 have extended this measure until 30 September 2020. All applications for temporary residence must continue to be submitted online via IRCC’s website:

    If you submitted an application for temporary residence in paper to the VAC on or after 10 April 2020, your application will be returned to you.

    Please note that as of 01 July 2020, the Minister of Citizenship and Immigration of Canada has also lifted the suspension on the processing of temporary resident visa (visitor visa) applications. Although processing of applications has resumed, travel restrictions to Canada remain in place. For more details, visit the IRCC website.

  • For important updates regarding validity of you Biometric Instruction Letters, please visit:

    Please note that VFS does not have information about the status of an application that has been submitted online or being processed at the Visa Office. If you require information about the status of your application, please contact IRCC directly by completing the Web Form

    Additional information can be found on IRCCs Covid-19 page

  • Due to the ongoing Covid-19 outbreak, all passports will only be returned using the courier services offered by the Visa Application Centre. The Visa Application Centre is offering courier services at a discount of 10% on the courier prices listed in the pricing table on this website. This discounted rate will only be available from 24 March 2020 until 31 July 2020”.
  • As a precautionary measure and in order to avoid the spread of the COVID-19, visitors to VFS Global offices showing flu symptoms, frequent sneezing or coughing will not be allowed to enter to the VAC. We apologize for the inconvenience and thank you for your cooperation.

    Due to the ongoing Covid-19 outbreak, we highly recommend customers who wish to request Information services to do so via the website and contact center only.

  • Due to the ongoing Covid-19 outbreak we highly recommend customers to submit their passports by mail/courier once the passport letter is received from the Visa Office and also if they are applying in paper and don’t need to provide biometrics.
  • Please click here to Find Form and Guides.
  • Please be informed that starting 01 August 2019, the visa and biometric fees must be paid online at IRCC website… read more
  • “Booking of appointments for enrolling your biometrics at the VAC is absolutely free of cost. No payment should be made to outside parties for the booking of your appointment. In case you are unable to book an appointment via the website, you should reach out to our Contact Centre and/or VAC directly. For more information on how to contact us, please refer to our Contact page.”
  • Important notice: Please be informed that the appointment scheduling service is necessary only for providing your biometric information. Please make your appointment when you consider you have all the necessary documents.
  • Starting 31 July 2018, – National of Europe, Middle East and Africa
  • Starting 31 December 2018 – Nationals of Asia, Asia Pacific and the Americas or any other country that requires biometric enrolment, who are applying for a visitor visa, study or work permit, or permanent residence, Visit
  • Temporary resident visa, study and work permit applicants need to submit biometrics only once every 10 years. Applicants, who have already done so, need not re-submit.
    • From 2 November 2018, Nationals of Asia, Asia Pacific and the Americas or any other country that requires biometric enrolment, you will be able to schedule appointments for 31 December 2018 onwards. Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.
  • For Emergency Appointment scheduling please check to confirm that you have the required documents that will qualify you as an emergency category, failure to produce this will result to your appointment being nullified
  • Please click here to Schedule an Appointment

    Please note, for the sole purpose of scheduling an appointment, TT Services will collect Personal Information from you. A consent form will be required authorizing the same.

  • All applicants are requested to provide the latest version of the application forms and applicable checklist available on the Immigration, Refugees and Citizenship Canada (IRCC) website. Please click here to Find Form and Guides.
  • The Electronic Travel authorization (eTA) from IRCC  is a new entry requirement for visa-exempt foreign nationals (apart from U.S. citizens and other specified exempt travelers) travelling to Canada by air. The online application is available at
  • The decision to issue or refuse a visa is made solely by immigration officers of IRCC.

    All applications will be assessed in accordance with Canada’s immigration visa rules and guidelines. Canada Visa Application Centre has no role or influence over the outcome of an application and will not offer any evaluative advice.

  • Beware of fraudulent job offers. For more details – click here



Have you been asked to submit your passport at the Visa Application Centre?

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Mandatory Consent Form

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Just need to provide your biometrics?
Find out how to enroll your biometrics at one of the Canada Visa Application Centres.

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Service and Service Charge Schedule
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If you have already submitted your application at the Visa application centre, to know the status of your application

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Public Holidays / Closures
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